Horrid product support

Horrid product support

I was trying to find a faucet connector/adapter to hook up a countertop dishwasher that I'd acquired.

The online parts associate was, in my opinion, woefully incompetent, essentially telling me that my countertop dishwasher was obsolete and there were no parts available.

Meanwhile, I managed to find exactly what I needed at Home Hardware.

This was clearly a universal part, albeit one that was a bit difficult to find, but I managed to find it.

It is amazing how someone who is a supposed expert on parts can't figure out simple things for what should be a routine inquiry.