cartier Jaeger

Review of Amari Palm Reef Resort

Amari in Phuket had a good location and hospitalit...

Amari in Phuket had a good location and hospitality, so I decided to go here in Samui. I felt the concept was family friendly. It's not a dissatisfaction with this responsibility that I didn't research well in advance.
I reserved a room on the garden side this time. There was a leak in the toilet, so when I went out, I told a woman who seemed to be a Chinese manager at the front desk to show me a picture of her cell phone and check the condition and repair it. Even when I returned to the room two hours later, the water leak was even worse. I told the keeper woman in the hallway about it.
After waiting a long time, I was offered a room change. Moreover, it is on the 3rd floor in the same class. A staff member or manager who seems to be Chinese came to check the room. There is no word of apology when asked what you think. If you want to change the room, there is a reply that there is a room with a pool view. There were no slippers and toothbrushes in the room that was passed through. I urged him twice and finally brought it. Of course there are no words of apology. It's a pity that there are staff who say this even though the facilities and food quality are good. There are other nice staff.