Karimi Fullilove

Review of Hilton Al Hamra Beach and Golf...

It is our second time here and despite our previou...

It is our second time here and despite our previous experience that was gory into exceptipnal. It is evident that themis establishment only believes in providing quality of service in relation to cost after guests complain.

The first time was our family being squashed into a small, dark and dirty room 601. After complaining, we were moved to the main block and every nasty experience was matched and superseded by the exceptional service of days 2 and 3 that had us make the choice to be back for the Eid holiday weekend.

We have been hosted in a beach front room as requested. We were graced with one at the very end of the compound, packed with very dirty curtains and a carpet that would do with grave of some cleaning.

The staff will hover around and get attentive when they notice guests are not very happy and then turn the charm on to an almost offensive level.

The one good thing that has remained constant that our children love is the kids club and the fact they are children friendly.

The rest???????? No energy to complain anymore.