Latoya Golden

Review of Harbor Group Management Co.

I just moved into Hampden Heights Apartments. To b...

I just moved into Hampden Heights Apartments. To be so excited, I quickly became disappointed. The apartment wasn't ready. It looked like the only thing they had done was shampoo the carpet. So when I moved in the carpet was soaken wet. The communcation with the leasing staff has been horrible. They never return my calls. They had told me that I was getting new carpet and didn't stick to their word. They even told me that I could move in on Saturday because of Memorial Day and then at the last minute told me that I couldn't move in. I never got my mailbox keys. I just recently called them in regards to the mailbox keys. They got the keys to me, but never addressed any of the issues that I had. I requested to speak to Manager numerous times and haven't heard back from a manager yet. They messed up in so many ways. I just dont understand why this happened. Who dropped the ball?