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Had reservations for Aug 31st since Aug 3rd throug...

Had reservations for Aug 31st since Aug 3rd through a 3rd party and was told that they contacted the 3rd party two days ago and cancelled our pre-paid reservation since they were overbooked due to maintenance issues that forces the closure of some rooms. No evidence of any closed rooms or maintenance workers. Absolutely ZERO empathy for our situation and less than zero assistance help with finding another place to stay be it a sister property or anywhere. The rude attitude was greater than Zero. Seemed like a good property but customer service is appalling.

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