This review is based on my experience and the peop...

This review is based on my experience and the people that my family and I have encountered so far. Once we arrived, we were greeted with such a warm and inviting welcome. Jeff, the Bell Hop, went above and beyond to make us feel like part of the family. The receptionist was so informative and very patient. I had MANY questions, as this was our first visit, and she answered them all. Since our room was not ready and we arrived early, they placed our suitcases in a locked room. We were able to use the facilities and go back and forth to our luggages without a problem.
The facility has a great indoor pool, 2.5ft to 4 ft deep, which was great for my two kids. Also, they have another kiddy pool/water park that is well staffed. Let me not forget about the massive twisty slide-FANTASTIC.
After the pool we ventured out to the other activities that they offer. They have Horseback Riding, Gemstone "Mining", Mountain Tubing, and much, much more. All the activities were staffed by a great team of happy, helpful people.
The food was fantastic! From breakfast, lunch and dinner, it was all great food. If you want something that they do not have, they will accommodate you and make it to order. If you happen to get Jaqualine as your waitress, you are lucky. We had her twice and she was great on both days, especially for our 6 and 8 year old kids. Our room was clean, spacious and quiet for sleeping.
Let me not forget about the activities and shows that they offer. The Bubble Mania and TV Song Trivia game were both awesome and we'll organized. I could go on, and on...Overall, HIGHLY RRCOMMENDED!