Kiana Thomas

Review of Walts Live Oak Ford

I live in Ocala and often take my car to Ford of O...

I live in Ocala and often take my car to Ford of Ocala for maintenance issues and constantly being disappointed by bad customer service, extreme wait time, and worse of all insufficient diagnostics. I decided to take a trip to Walts ford in Live Oak where I purchased my car from. The almost 2 hour ride was defiantly worth it. The moment I pulled in the service lane I was greeted instantly by a friendly woman that got my car in right then. As I waited inside I was engaged in conversation with the astounding Ford Family who also had patience with my nephew that was with me which was amazing. My wait seemed like 10 minutes before my car was completely checked with a correct diagnostics and problem solved. I would definitely make that trip again to Walts Ford of Love Oak no doubt about it because of my excellent experience!