Kimberly Dreyfus

Review of Sheraton Old Town

By far the worst Sheraton I have stayed at. As a g...

By far the worst Sheraton I have stayed at. As a gold customer I expected better. The room was not cleaned well at all. There was hair everywhere from the people or zoo that stayed in the room before. I called down for a blanket at 3 PM for the pull out couch. It was never brought. Called again at 9 and was told there are no extra blankets. Our room was never cleaned the second day. The bed was made with a flat sheet not a fitted sheet, all through the night it kept falling off. After a long day of walking around DC we wanted to get a sandwich at the restaurant, it was not open at 2 PM. Sheraton, you dropped the ball on this hotel.