It's a shame, I really wanted to stay at this hote...

It's a shame, I really wanted to stay at this hotel next week, but it turns out that it is closed, like everyone else, by Covid, and how does the hotel operate? Telling me to give me a voucher. A voucher for when? We've been claiming the money since this all started, and I find it less and less likely to get it back. A pity, of course if I have to recommend, I will never recommend this place. And even less will I stay in a hotel of the same chain.