Danby - are you going to reply to the messages I'v...

Danby - are you going to reply to the messages I've left via email and via 1 customer support person (Anna) that I was lucky enough to get through to on your customer service phone line? Is Felix who I was told is supposedly handling my case ever going to call me with a solution to your faulty stove that I've been stuck with since June 2020? What good is paying for extra warranty if you never communicate with customers? Do you check your Instagram? I've resorted to leaving messages there as no one ever responds through your website or your phone line. How is this customer service? You have my money and I have a faulty stove since June 2020. Will someone please read the emails to my case # 155181 and call me back.