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I booked a Deluxe Room, 1 King Bed, Balcony, Ocean...

I booked a Deluxe Room, 1 King Bed, Balcony, Ocean View, what i saw on the picture was a beautiful room with a few, the balcony had a glass railing that you could see through. What i got was a filthy room with a stained carpet and dirty bed sheets, the balcony railing was made of thick concrete, pretty high, to see the view you had to go outside and lean over the railing. The sink in the bedroom wasn't draining we asked for a room replacement, they told us the they can not give us another room unless we pay for an upgrade, and that they will fix the sink. We came back in the evening the sink was not fixed. We paid $1750 for three nights, I expected a little more or at least what i paid for.

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