Kay B

Review of Lexus of Richmond Hill

I don't usually do reviews, but after this experie...

I don't usually do reviews, but after this experience at Lexus Richmond Hill, I felt like it needed to be said. I went to look at a used vehicle that I saw advertised and I did not appreciate the treatment that was received. I was misinformed by two different sales representatives and then they made it seem as though I don't know what I heard or what was said to me. Honestly I'm so disappointed and frustrated . No Customer service what soever. Not a nice experience at all!!!