Jose Garcia

Review of Corpus Christi Medical Center-...

I was pleased with the nursing staff both day and ...

I was pleased with the nursing staff both day and night as I was being seen during their nursing shift change, as well as the attending physician who was very kind. However I spend over 15 minutes trying to sign in due to the receptionist, I believe her name was Emily, constantly trying to tell me that I was better off being seen at another facility due to the ER's current traffic and her obvious need to do other tasks such as selling her baked goods (which she bragged was her side job and bragged that it was tax free income), at which point she even tried to sell some to me. I explained I was a diabetic and had chest pain and she simply offered to scrape off the icing for an additional charge and to wait in the lobby to be seen. It wasn't until an actual nurse took the time to come call me back and apologize for the wait, at which time the receptionist , Emily, was eating at her desk and on watching something on her phone, occasionally answering the phone and directing the calls to someone else who seemed much busier than her. I highly suspect that her rude attitude stems from her obvious single marital status, career frustration, and probable dependency on a small animal at home, seeing as she lacks normal communication skills. Other than the receptionist's lack of professionalism, the nursing staff and physicians were very kind, caring, and took great care of me. I will return as long as reception is improved. my care after being called back was superb and was discharged in a timely manner with great nursing staff, very friendly. Reception just needs major improvement and her behavior seems inappropriate for an emergent facility