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Jarrod Roecker

3 years ago

Horrible experience all around. The CPA is knowle...

Horrible experience all around. The CPA is knowledgeable but wastes time in consultation in what I perceive is an effort to increase his billing. The secretary is the CPA's wife and she has no customer service skills and should not be at the front desk. It took forever to get anything done and I had to constatly beg for help and service. They also raised their hourly billing rate to $220 an hour without informing me and billed me. They do not post their "standard fees" as they call them. Who does that? I felt I was always on the back burner and utlimatley the CPA only cared about his bottom line. Needless to say, fired this guy after thousands of dollars mispeant. Buyer beware.

Disgruntled Past Customer

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