Not a good start. Arrived one and a half hours af...

Not a good start. Arrived one and a half hours after checkin opened. Our room is not ready and no estimate as to when it will be ready. We were given the promise of a bottle of red to be delivered to our room when it was ready and two drink vouchers in the meantime. We were advised at the bar that the vouchers do not work for mocktails. We had to argue that a $10 mocktails is a better deal for them than as $16 glass of red. Finally they agreed. Still waiting for our room and we are club members.