Tried several times to get in touch with their dev...

Tried several times to get in touch with their development/events department to book a private tour and dinner, but no one returns your calls, the staff in the department are a joke, and not entirely sure how they have managed to secure a job. They work with The Swan restaurant and I was hoping to have my dinner in their private room, but on enquiring separately I was astounded to discover the date had not been secured by Shakespeare s Globe, so I was completely misinformed!