LaKecia Banks

Review of Hyatt Regency Houston Downtown...

We had a wonderful time at the Hyatt Regency. The ...

We had a wonderful time at the Hyatt Regency. The room, restaurant and room service was superb! However, we will "never" use the valet service again. It was horrible. My vehicle was damaged with paint transfer in the hands of valet service. If you ever use the valet at the Hyatt, please survey your vehicle upon arrival and they will do and say anything to keep from taking responsibility for their service.