Its been over 20+ working days since I ordered my ...

Its been over 20+ working days since I ordered my phone. After recieving suspicious emails about being 'updated' . I phoned, only to realise the phonr wasn't in stock (after 18 working days). I have now requested a refund ,but it seems it will take 10-14 days to process a refund for a phone that I never received. This company is FRAUDULENT AND GREEDY, they take in more orders than they can handle ,even when the phone is NOT ' in stock', when it clearly isn't . If i do not receive my refunf within 3 days . I will have to go through my credit card company ,under section 75 . I hope this company learns some business ettique. DO NOT BUY FROM THIS COMPANY.

Order ID 187954