R

I ordered a phone in September from Quick Mobile F...

I ordered a phone in September from Quick Mobile Fix. They assured me it would be delivered within two weeks of purchase. Over a month had passed with still no sign of it. QMF were very unhelpful and downright dishonest when I asked them what the hold up was. I eventually asked for a refund. It was granted in October 2020. Again, I was told I would be refunded within two weeks of the refund being requested. Another month passed... When I emailed them about how farcical this was getting, Quick Mobile fix assured me they would refund me by January 2021....I eventually had to file a court claim against them for violating the consumer rights act. This seemed to motivate them to refund me but I (a student) still had to pay for the court proceedings. I was eventually refunded in early January (three months after asking for a refund). I urge anyone looking to buy from Quick Mobile Fix, learn from my experience and look somewhere else!

Comments:

No comments