Our stay at the hotel was good. However upon check...

Our stay at the hotel was good. However upon checkout there was a $270 charge on our room from La Perla restaurant, which is attached to the hotel. This charge was not authorized by me or anyone in my room as we never went to the restaurant. Unfortunatley it seemed someone charged our room. We disputed the charge at checkout and were told my credit card would not be charged. The following day my credit card was charged $270. I called the hotel multiple times and left voicemails as well as wrote emails with no reply. My credit card company tried to contact the hotel and they were unresponsive. So I had no choice but to declare fraud. I've never had a bad experience at a Marriott prior and found other reviews online of people also experiencing unauthroized charges on their rooms at La Concha Hotel. The hotel is great to stay at but the fact that management on all levels was unresponsive, even to a credit card company, leaves me wondering how many other people they are scamming and taken advantage of.