We had a leaky shower head that needed to be fixed...

We had a leaky shower head that needed to be fixed. Will was very professional and polite during the entire job. Unfortunately, the first cartridge replacement didn't fix the problem completely. When I called TLC back, they scheduled me for next day service. Will returned with another cartridge and with this second fix, the dripping has stopped! I'm very appreciative of the timely response and polite service!