This resort is awesome. We have been here twice a...

This resort is awesome. We have been here twice and had a great time. It's a little pricey, but well worth it. The check in people do everything they can to make sure your stay is fun. The only flaw was the snack area at the pool. We waited almost 30 minutes for two pretzels with cheese. It was lunch time and apparently the pretzels were cold and could not be served. Instead of explaining this and suggesting something else, they made us wait. I finally asked for a refund. Other than that glitch everything was perfect.