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I spent the worse vacation of my life because of t...

I spent the worse vacation of my life because of this hotel. the man in the reception was not nice at all. the room service , and restaurant and people out of the doors are polite but the reception is horrible. each time I call them they don't answer to the Phone . the director of the hotel wasn't very nice. they replace the mirror of a piece of wood and the director say "it's the style of the hotel" (you can see the picture and judge by yourself). in spite of saying they are sorry because it's not a 4 stars level. the shower is very small all the water goes out. the king bed is very small.
they made noise because of reparation in the hotel in front of my room I couldn't sleep at all !!!! and I couldn't go to party they always wake me up more than four times with their noises without any respect. I didn't feel they treat women like men. the air air conditioning wasn't working it cuts alone after 30 minutes !! it's really a shame. they put out the light at night !! and when you enter in the reception at night you can't see anything!! I asked them to make the light on they said "no we are at night" !! basically EL GOUNA it's for party at night and vacation so how you close the light at night??? you don't feel safe when you enter at night. I was also very disappointed about the feedback of the director he asked : you don't see good things in the hotel ? in spite of making excuses about all the bad points how bad vacation we had.I went out to ask that they stop the sound of the drill after 2 hours of waiting and waking me up each time because of reparation.

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