Alexxes George

Review of Forsyth County Dept of Social ...

I appreciate the services I receive from here and ...

I appreciate the services I receive from here and I'm thankful. The workers could be A LOT BETTER but when you have MANAGERS, SUPERVISORS, and COWORKERS who all act very POORLY in showing customer service or show they that regret their job no one really cares about complaints anymore. Also, I like how when you call they lie about reaching the CALL CENTER then it says we have High call volume so call back at another time then hangs up . They should fix that or actually get enough workers to answer MORE than 14 calls in OVER 15 minutes like most call centers there are reps that do that. I don't get looked down on when I come here but you can tell that most of them that sit behind their desk in the front lobby with the numbers really NEED TO RETIRE because they're getting old and they really don't show kindness what so ever. I wish I could take pictures but that wouldn't do anything either.