Really dissapointed with my experience with this ...

Really dissapointed with my experience with this company. I have used this company a couple of times in the past and never had any issues. Hence the reason i have used them again. However this time it seems to be a never ending nightmare. I ordered a tv that never turned up. After numerous phone calls and numerous promises of calls back that were never received I decided to cancel my order and get a refund. Again have been promised calls back to confirm my order has been cancelled and to confirm my refund. Still haven't received a phone call and I am still waiting for my refund.

Office staff don't seem to care when you speak to them and just keep fobbing me off.

I hope other people have better experiences than me but after this I have lost all confidence in this company and will not be using them again.