Mary H Review of Honda of Tysons Corner
I went to Honda of Tyson's Corner for most of my s...
I went to Honda of Tyson's Corner for most of my services in 2013 & 2014. They were very slow and I would get questionable service from them, which made me question their integrity. The service guy would pop my hood of my 2009 Honda Civic Hybrid, with only 60K miles on it, and look at the fluid levels and tell me that the break fluid should be replaced. I found this strange since this is what the technicians do, not the guy that takes your car in the service drop off area. He tried this multiple times, and on all occasions the technicians came back and said the fluid was ok. Another technician said that I needed my brakes replaced soon. I got a second opinion at Dulles Honda and found out the breaks were fine. I just feel like Tysons Honda was trying to sell me more services that were not needed. I also had an IMA battery problem and I dropped it off and went to Tysons Corner to do some shopping while I waited, and in 3 hours they still had not called me. I went back to the service center and the drop off guys were no-where to be found and no-one told me what was going on with the car. So I left. Service is slow, poor, and their followup is awful. I went to Landmark Honda and they immediately identified a problem with the IMA battery and that it is under warranty and fixed it. I am not going to Tysons Honda Service anymore. Life is too short to deal with that level of ineptitude.
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