Elma Mujagic

Review of Big Bus Tours - London

Today we took the bus from this company and I cann...

Today we took the bus from this company and I cannot believe that they let us ride around the town for three hours without any information about road closures due to demonstrations. We were stuck in traffic for hours, had to walk around to find a bus stop that lead us to the blue line, were not able to see anything and wasted our ticket. I am wondering why the bus drivers or tour guides do not communicate?! Did the red line tour guide not know that the blue line was cut due to demonstrations?! I know demonstrations happen but it was unfortunate that this was not communicated with customers. We spent our day riding on the bus and not seeing much except being stuck in traffic. I wish this was communicated with us.