This is a review of the Ergonomic Kneeling Chair a...

This is a review of the Ergonomic Kneeling Chair and customer service from Uplift. I purchased this chair to help with hip and back pain and all I can say is WOW. I had read reviews stating it takes some time to get acclimated to it, but I used it for 9 hours on the first day without any issues at all - in fact, I haven't used my regular desk chair since. The assembly was easy and the configuration of the chair means you can actually change your position from kneeling to perching to regular sitting with ease and my back has never felt better. The material is hardy and it took my shins about 2-3 days to get used to the pressure but now I don't even notice it. The padding is firm without being uncomfortable and I feel like the chair is built for longevity. I'm beyond impressed!

What sealed the deal for me was the customer service. My first order was marked delivered by FedEx but never showed up. I contacted customer service who promptly got back to me within 24 hours, and within a few days they had a replacement on the way. I'd like to especially call out Will, who was a pleasure to work with and really made the entire process painless. With customer service like this, I won't hesitate to try other Uplift products in the future - you've made a customer for life!