Ordered a UK 12. They sent me a UK 11 because thei...

Ordered a UK 12. They sent me a UK 11 because their sizing chart does not match Richa's. Ordered a UK 12 again but made sure they got it right this time. Came and they were still too small. Original delivery took a week (took them 3 working days to send it). Each return takes a week. 3 weeks and a lot of faff to get a pair of boots. Could have been a lot less hassle if the bizarre sizing they are using on their website wasn't a whole two sizes out and their delivery wasn't done at a snail's pace. Was attracted by the good price, but the hassle of the experience made it not worth it in the end.