Emily and Phils Wedding

Review of The Umbrella Homes

Awful experience with this company, I rented a pro...

Awful experience with this company, I rented a property for a year, the flat was so poorly insulated that I could fit cardboard in the gaps in the windows to stop the curtains blowing when the window was shut, this resulted in mould on all the walls in the house, was told the mold was my problem so I cleaned it off several times myself, when it came to the end of my tenancy I was told there would be a charge per room for the 'damp', I had taken pictures at the start of the tenacy as when we moved in there was rubbish on the floor, wet paint on the walls and mould on the walls, despite asking several times I never got a copy of the inventory (apart from the pictures that I had taken which they claimed to have taken themselves) and a sheet with letter markings on that claimed the walls were in good working condition. (Clearly this inventory had been done outside of the property or rushed at the end of the tenancy)
Receptionist is so rude, and the manager is useless and money grabbing, I highly suggest students (or anybody else for that matter) to stay away from this company.