Charles Bowen

Review of Lawless Chrysler Jeep Dodge

Went in for an oil change and headlight bulb repla...

Went in for an oil change and headlight bulb replacement while I on my lunch break. I got a call saying I needed new rear break pads too, fine no problem. I find out later that they not only replaced the breaks but also the rotors, and we're trying to charge me close to $1000 for what was initially going to be about $100. I've never felt actually swindled before, but the work was done already and I needed to pay it to get my car back and go home.

Don't trust these people with your car, there's more than enough other dealership in the area that you can trust.

P.S. They replaced the WRONG headlight bulb, I needed to bring it to a Quirk dealership the next day!