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Elyce Boyd

4 years ago

I planned my son s 2nd birthday party at the venue...

I planned my son s 2nd birthday party at the venue & had been liaising with staff in the lead up to the event. On the day we had 20 guests in attendance. All bought main meals and drinks & several purchased chocolates from within the store. It was only upon time to order more drinks & sing happy birthday that I was notified that we weren t allowed the birthday cake at the venue (even with us offering to pay cakeage). Despite many opportunities at no point prior to the event had we been notified that birthday cakes were banned.
In order to not waste the beautiful birthday cake & disappoint my son (who at that age just wanted to blow out his candles & eat some cake) we had to shift all our guests to a local park to sing to him.
Given now much money we spent there on the day we were really disappointed with how readily they refused us. Our family & friends have had parties at venues in the past, none of which refused our children their birthday cake. Greedy business!

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