Matt Fogler

Review of Folsom Lake RV

Bought a new RV here and the wheel melted and fell...

Bought a new RV here and the wheel melted and fell off on the second day of ownership. I would not fault them except they insisted on charging me while they waited on payment from Keystone. Overall when it was all done I lost my new RV for a month, and had to pay for a tow at $400.

They were meant to grease the bearings which they apparently did not. Could have been the manufacturer or the dealers fault. But it sucked to spend 25k then have the folks who are meant to fix it be a hassle.

Update: They did call me after posting this and offer to pay some of the damages. They were genuinely concerned about my experience and interested in doing what they could although 18 months later.

I sold the one I got from them at this point and will talk to them about another one, but I may more closely inspect if I get one here.