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Trevor Fournier

4 years ago

Very Frustrating to deal with. The terms of agreem...

Very Frustrating to deal with. The terms of agreement is a legal contract and Riverside refused to uphold their own refund policy and visa had to referee the return of my 550 dollars.Without visa intervening i would have been bullied out of my deposit .Parkside did not honour their own reservation booking terms.The staff was extremely unhelpful, disrespectful and standoffish. The front desk emails were unprofessional and they did not return any of my phone calls. Email record keeping is a must with this company. The staff are dishonest and I would have been without resolve had i not kept emailed correspondence.

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