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NEVER purchasing another car or referring ANY busi...

NEVER purchasing another car or referring ANY business to this extremely shady dealer!!!
Very disappointed with my overall sale process. I purchased a used car from here a couple of weeks ago. There were 3 main things that bothered me about how they conduct business.
1) After I started the purchase process they passed me off to their finance manager who had already drawn up all of her paperwork with a bank she determined to be the best deal . When I asked why the rate was so high she said that she was actually surprised it was that low and that I was getting a good deal. I threatened to walk away, and about 10 minutes later she comes out with an interest rate HALF of what she originally offered me.
2) The third row of seats were face down with an extra set of snow tires on it, which is a HUGE bonus living in buffalo NY! However when I got home and put the tires in my basement for storage realized there were only 3/4 tires I was originally told were part of the deal. As well as the third row of seats looking like they had never even been cleaned.
3) I also realized when I got home that my reverse tail light was out when my neighbor mentioned it to me. When I brought the car back in to resign the paperwork that they messed up the first time because of the bank change, I brought up the tail light and tires. Both items were dismissed and I was told they would look into seeing if they have the third tire and would have to special order a part for the tail light if they are going to do anything about it. I said okay thank you I expect a return call either way and the service manager assured me I would receive one. 5 days later and they have yet to give me a call.

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