Michael Hays

Review of Utah Valley Regional Medical C...

I normally don't do reviews but in this case I dec...

I normally don't do reviews but in this case I decided I should. I have gone twice in the last few months because my friend needed to go, once for a medical issue and again for a injury and we got treated horrible, the first time was in the middle of the night and we forgot to take the departure paperwork with us, called the ER the next day and got a lecture from the nurse that had nothing to do with our call and if that wasn't bad enough we kept getting automated calls wanting to know how our visit was. Then we had to go in again about a month or so later to the ER and were treated like we were making it up, I could hear the doctor and the staff out in the hallway and they were out right rude, next time if my friend gets injured I'll be sure to record it as proof. The only reason I'm writing this is because the experience both times were horrible and very unprofessional not to forget to mention that both times the issues were not resolved, we had to go somewhere else where they did get resolved. It was just a complete wast of time and money. If it was like any other place of business we would get a refund for such poor service.