I bought a laptop here about a year ago. I have wa...

I bought a laptop here about a year ago. I have warranty and about 1 or 2 months ago I started having trouble with my laptop. Micro center was very helpful when I brought it in and had me squared away in a few days. However, they apparently didn't get to the root of the problem and it happened several times in the last month since I got it fixed. We will see if they find the root of the issue, but they have been very helpful.

Update: I have just received my laptop after the second time that they were attempting to fix it. They replaced a couple parts and it seems to be working better. As I was leaving they tried to charge me $39.99 even though I had full warranty on it. It wasn't until I questioned them about it that they went to the back and started asking around. They came out soon and retracted my payment. As I said before, the workers were very friendly, but for some reason something seems to go wrong whenever I go there. The costumer service is excellent, but you need to be on your toes to make sure something is not happening that shouldn't.

Update:I took my laptop in the third time with the same issue. I made sure to talk to the employee who worked on it the last time (Wayland) and he was extremely helpful. He said that he would finally get me a new device since that was part of the warranty I had gotten. He got me squared away quickly and was extremely helpful answering all my questions. The customer service I experienced here was outstanding ever time.