Cynthia Johnston

Review of Moxie's Classic Grill

I just wanted to say how absolutely impressed I am...

I just wanted to say how absolutely impressed I am with the service we received today!
We ordered a steak sandwich rare and although it was well done the manager came by and crouched down so he was eye level with us and apologized profusely. He offered to make a new steak and/or comp the entree for the mistake. I 100% respect how understanding, compassionate and professional he was!
At the end of the meal the waiter also asked how we liked our appetizer that we hadn t really touched. I didn t want to say anything because I felt bad but, I ended up telling him I found the texture unappetizing compared to others I had had at other restaurants. He came back and took that appetizer off our bill as well!

They both went above and beyond for us when they didn t need too. I will be returning AND recommending to my friends and family to dine at this establishment.