Keegan Nagasawa

Review of Intercontinental Hotel Buckhea...

Terrible hotel, disgrace to the Intercontinental b...

Terrible hotel, disgrace to the Intercontinental brand. Did not have rooms available even after check in time. I had to wait in the lobby for over an hour to get a room. Hotel is overpriced and staff is incompetent. No recognition for my Platinum status, I feel disrespected. I will need to reevaluate my IHG loyalty next year, especially with SPG/Marriott offering more benefits and properties.