Sent my phone to mobile touch on the 30th of April...

Sent my phone to mobile touch on the 30th of April. Arrived for pick up on the 6th of May. Mobiletouch waiting until the 11th to pick up the package. Since then, I've been waiting to get my phone fixed. Communication by e-mail, and Facebook was never answered. WhatsApp get responded to now and then but now has been silent for over 1 week.

As a service partner of Wingo I've hoped that they would have a good service but it's been beyond excuse how long this process is taking. A repair will cost roughly 400chf which is OK but the fact that they need over 1 month (and still waiting) to do so is unacceptable.

If you have the chance do not send any product to this company as they are just incapable of Customer Service, or delivering on the promise of repair within 3 days!

Will never use their service again, nor should you. Save your time and money and a lot of hassling to try to figure out what is going on.

You guys should be ashamed of yourselves.