This was the worst hospital experience in my life....

This was the worst hospital experience in my life. Went with my mother and stepfather to the ER to check for a blood clot. When we sat down in the waiting room, we were told that there shouldn't be too long of a wait. My mother wasn't checked for 3 hours. When she was checked in, we were told that she'd be out in about 20 minutes. She wasn't out for an hour. I noticed that the doctor that was taking care of her wasn't even in her room most of the time. The doctor was chatting with other staff. When she finally came back, we were taken to another room. The doctor asked if we needed anything else, so my mother asked for a warm blanket. So, the doctor went to get it, but never came back. We were greeted by another doctor and then left for another 3 hours. We realized that it was now 5:00 AM. They finally gave my mother an I.V and then left for another hour. That's when we asked for the I.V to be taken out so we could leave.