Now I'm only judging this on my recent experience....

Now I'm only judging this on my recent experience. We went to 3 theme parks Thorpe park, legoland and Chessington. But out of the three we visited the staff at Chessington didn't seem bothered.

It wasn't as organised as the other parks right from the moment you get in. When we arrived to what we thought was the car park we got told they are doing covid testing and we got diverted to another car park other cars around us done the same.

The queing wasn't the greatest as you come in not a lot of staff on to help you know what's going on. Temperature checked and bags and off we went in

My biggest concern is nobody was checking the children's height as we went in my boy is now 1.1m so he could finally go on vampire all the other parks check their height before they go on not here which made me feel uneasy. It's a safety height for a reason . We got to the front of the ride which was great they strapped me in but left my boys harness up for 5 mins I was panicking at this point no one was around to tell them I couldn't move I assumed he would strap me in then him I ended up taking my mask and shouting at someone to come over eventually they did but it was so unorganized it's a joke.

My 5 year old being at the front should be strapped in before me he could of got out the seat and God knows what could of happened I'm stuck in the seat and couldn't move if he were to get out staff didn't care they are all kids anyway. You just can't risk things like that I'm afraid especially when that accident that happened at Alton towers was put down to a human error.

Apart from that we all had a good time just a minor moan I would just like to see staff look like they care a bit more.

Also the app was way off on queue times and it regularly said rides were closed when they weren't.

They closed tiger rock all day then opened it at 5pm what's the point I did manage to get on so that was lucky

As I said we all did enjoy our time today it just was very unorganised.

I won't let this put me off coming back as we do enjoy this theme park.

Hopefully when we return things will improve