I have never experienced anything like this compan...

I have never experienced anything like this company before in my life. I never ask for a handout, but I do expect understanding when things happen that may cause you to be late. I spoke with a CSR yesterday by the name of Will and after explaining my situation he put me on hold (20 minutes) and then came back and asked what did I want to do when I explained to him before he put me on hold what I needed. I explained the severity of me needing to go to work yesterday and no one cared. I ended up paying for a Lyft. I can't wait until I'm out of this lease. If you can wait and save for a vehicle or even catch the bus, then do that. Its not worth the headache.