I was so excited and anxious to get away, with my ...

I was so excited and anxious to get away, with my love and was promised a room upgrade (due to overbooking on phone). I did not get that. I felt the room actually smelled funny, the Jacuzzi smelled like rotten eggs and the lobster tail were so disgusting that I couldn't even eat it. I felt it was just a ridiculously overpriced weekend with little "resort" satisfaction. I'm truly disappointed.