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Christian D

4 years ago

I spent a year looking for a motorcycle and Moon e...

I spent a year looking for a motorcycle and Moon earned my business through fairness and transparency. Be patient and upfront and they will respond in kind. I first met them on a Ducati demo day and had a great experience. I came back a few months later to test ride a couple bikes (see pic) and the staff was very attentive. The process was simple and they gave me all the time I needed. Kyle also showed interested in my Honda and we had a quality chat. At the time, I did not realize he is the co-owner which is impressive having seen his patience, engagement, and open nature on several occasions.

I got a printout of their best offer on a 2016 Ducati Hypermotard 939SP and took it home to consider. I wanted a bigger discount since it was a demo bike, and waited them out through the winter. I phoned Kyle in Feb. and he was open to negotiating, so we met the next day. He matched my price including parts and service and we signed a fair deal. Take note: There is a 3% fee when using a credit or debit card to purchase a motorcycle.

What puts Moon at the top of the game in MN is flexibility from owners who honor their word. I am from Los Angeles and tend not to trust people. I had a list of conditions for my purchase and Kyle, the parts dept., and service followed through on each item. They passed every test.

In contrast, my neighbor bought a 939SP from Motoprimo. It was also a demo bike that sat on their floor for a year, and they were completely unwilling to negotiate. I got a much better deal at Moon for an identical machine. In my experience, Moon is the best of the five dealers in central Minnesota.

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