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angelica hart

4 years ago

My sister was "suppose" to be a patient there. She...

My sister was "suppose" to be a patient there. She needed a tooth pulled because she was in A LOT of pain. Her PCP recommended her to this office probably because the Doctors are good. So she called and on the phone the recep basically said the first 5 to make it get there emergency extraction basically first come first served, her first visit Dr. Told her that she has an infection he prescribed antibiotics for her to take for a week then told her to come back as soon as the pills are done. One week later we both were in line once again because only the first 5 will be seen; a lady lady shows up in scrubs and informs us that if we were here for emergency extraction it can not be done today because the doctor is on vacation... It's fine that the Dr. Was on vacation but why weren't we called and told that?! Instead you had people coming to your office and waiting outside since 6:30 just to be told Dr. Is on vacation and won't be back until such and such a date.

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