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For the most part the staff are professional when ...

For the most part the staff are professional when you arent dealing with the surgical center. I have had my child here numerous times for the surgery center and that's where I draw the line. The surgery staff really dont take the parents or patient needs in for consideration, especially when your dealing with an outpatient schedule. More that 3 times we have arrived at 0600 for a 30 min procedure and have came home around 7pm, with a hungry child and necessity meds missed, all because of scheduling issues. They dont think about the meds that your child has to maintain to get better and they that when a child is not supposed to eat prior to the procedure, then the procedure gets pushed to a later time sometimes 3-5 hours. Several times my son has had this happen. Communications is not that great also. Especially when we are told that it will be a few minutes. Here a few minutes equals sometimes hours Unsatisfactory!

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