Simply unthinkable. No one is competent in this sh...

Simply unthinkable. No one is competent in this shop. After waiting 1:30 at the depot (and 20 minutes at the checkout) to receive a mini dishwasher, we come back and we see that it is broken. We are going back on Monday and we want to exchange it. So they make us a credit, we go back to order, queue, pay, we go back to the depot, 1h20 waiting, and we are told that he can not find it. It's just amazing. Not a commercial gesture ... They should have reminded us for more than a week, and it's still not done ... Can not join them of course ... Even at 15 cents per minute. This is unacceptable, you are crooks.