If your idea of a great consumer experience is buy...

If your idea of a great consumer experience is buying a product that doesn t work out of the box, followed by months of trying to get a replacement involving repeated attempts to get responses from customer care, a multitude of apologies, thank you for your patience , have a great day s , and other meaningless time-wasters resulting in absolutely ZERO tangible results then this is the company for you. If not, I would stay away from their products. Sad to say because it would be nice to be able to support a local Canadian company. However, if I m going to be ripped off, I would prefer it to be by a foreign manufacturer.