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jamin dick
Review of Paramus Honda

4 years ago

When I walked in the door with my daughter we were...

When I walked in the door with my daughter we were excited to buy her a new Civic. I was met by Harold our salesman who was cold, surly and far from welcoming. There was no, "can I get you a coffee or water," just "which car do you want?" Basic communication was awkward, difficult and unfriendly. He'd frequently walk away for 15 minutes without explaining what's happening or what we should expect. 6 HOURS of this until we finally completed the purchase!

Overall, this experience should have been fun. Instead my wife, my daughter and I all left emotionally drained and stressed from marathon of rudeness and confusion.

Maybe this was an exception but it was pretty bad.

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